Condizioni di Vendita

artefiori Artefiori flowers buy online plants expeditions sending genoa italy selling milan shop plant venice Condizioni di Vendita

Condizioni di Vendita
PAY METHODS

 

You can pay using:

  • Bank Transfer

 

to "GALLERIA D´ARTE E FIORI SAS"
bank: BANCA CARIGE
IBAN: IT87W0617501406000000891020

  • PayPal

 

BASIC INFOS

 

Artefiori guarantees the delivery:

Inside Italy in 24 hours.

Inside Europe in 48 hours.

48/72 hours worldwide.

The orders accepted before 3.00 P.M. can be delivered the same day (if through Interflora network) or the day after with different shipping methods;

the orders made after 3.00 P.M. will be accepted during the following working day.

For deliveries in different hours please call us at 0039 010 582536.

We will take deliveries on Saturday only if the order is made at least one day before.

We don´t accept orders during neither Holydays or Sundays.

If the package is to be delivered in a place (such as churches, ships, hotels, hospitals...) where it´s impossible to reach the recipient, we will consider it done with the sign of the staff of that place.

In case we´re out of the product requested, if it´s possible, we´re allowed to substitute with a similar product of same value the ordered one.

It behooves the buyer to incur eventual costs originated by a failed delivery in case of wrong informations about the address or absence.

If problems due to customer negligence would uprise we will consider the delivery as done and we will not refund the customer, as the same in case the recipient would refuse the delivery for any personal reason.

 

SUPPLY CONDITIONS

 

Flowers deliverys just inside the shop working hours:

  •    Monday - Friday  9.00 A.M. / 7.30 P.M.
  •    Saturday  9.00 A.M. / 1.00 P.M. and 3.30 / 7.30 P.M.        

 

Usually we do not deliver on Sundays and Holydays, whenever we do we will comunicate it on the website.

For different hours/days deliverys please contact us at:

  • Phone: +39 010 582536
  • E-mail: galleria@artefiori.it
     
GUARANTEE

 

The most important thing for us is the custumer satisfaction, we guarantee  the goods will be treated professionally and will be delivered only fresh flowers.

Our guarantee includes:

  • The delivery of the ordered goods
  • The quality and absolute freshness of flowers and plants
  • To deliver in the claimed day
  • The price of the day published on the website

 

For any complaint you can call us at: +39 010 582536 or via e-mail at: galleria@artefiori.it.

We try our best, but if you´re not satisfied please tell us in 5 days from the delivery.

 

PERSONAL DATAS

 

Our website has a cookies based system. The cookies don´t contain personal informations, just a code number. After 24 hours the cookie is erased from our system. We never comunicate your personal details to others.

We take the liberty to contact you using your personal details only for delivery-related matters.

No payment data will be saved on our server to guarantee you full safety of your paypal / credit card accounts.

 

We guarantee we will also follow the Italian law about privacy L. 675/96 and followers. We will use your data only to accomplish the delivery you order following the D.lgs 196/03 e following modifications.